探花视频, in conjunction with its vendor partners, sponsors hundreds of events each year, ranging from webcasts and tradeshows to executive roundtables and technology forums.
Government Events and Resources
Events
Google Public Sector Agentspace Webinar
Hosted By: Google Public Sector, Quantiphi & 探花视频
This session showcased how Google Cloud's Customer Engagement Suite (CES), Document AI, and Agentspace are already helping state agencies reduce backlogs, improve constituent experiences, and meet federal mandates faster and more efficiently.
This session covered:
- How to Reduce Friction for Constituents: Use AI to meet modernization goals in Medicaid, SNAP, and TANF.
- AI for Eligibility & Enrollment: Leverage CES and Document AI to automate document intake, redeterminations, and verifications.
- Empower Staff with Agentspace: A unified AI-powered workspace for agents handling complex benefit inquiries.
- Customer Success Spotlights: Real-life examples of states transforming benefits delivery with Google Cloud.
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Resources
From Manual Chaos to Seamless Scheduling: OESC's Automation Success
The Oklahoma Employment Security Commission needed a reliable way to manage thousands of RESEA appointments while meeting strict federal and state program requirements. Read this case study to learn how the OESC leveraged Salesforce and SUMO Scheduler to simplify compliance-heavy scheduling, improve participant experiences, and achieve program goals faster.
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