探花视频

探花视频, in conjunction with its vendor partners, sponsors hundreds of events each year, ranging from webcasts and tradeshows to executive roundtables and technology forums.

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Events

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Google

Call Center Modernization Virtual Roundtable


Event Date: November 09, 2021
Hosted By: Google Cloud, Cisco & 探花视频
During this webinar, the following topics were covered:
  • Speaker introductions and kickoff
  • Day in the life of AI-enhanced Contact Center agent
    • Natural language processing
    • Call deflection
  • Solution demo for voice
  • Solution demo for digital channels

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Resources