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Despite the government’s best efforts to elevate customer experience - aging technology, paper forms, manual processes, and siloed data are often to blame for latency and inefficiency. These conditions work against the mission of government leading to increased time to response, slow innovation, and poor stakeholder ...

Government CFO and CAO organizations have often struggled with audibility and cash management due to a lack of visibility into financial and procurement processes. A digital twin allows an agency to look at a visual depiction of how all financial processes are running in real-time. This session demystified the digital twin ...

With the transformation of ServiceNow in organizations from an ITSM solution to a platform-of-platforms, there is a greater need to define the role of a platform owner independent of specific domain areas. Instead, the platform owner is a provider of services, governance, and facilitator for citizen ...

Attendees joined us to learn how ServiceNow IT operations visibility provides the foundational footing to most efficiently manage your IT enterprise estate.During this session, we explored how ServiceNow empowers customers to:Auto-discover enterprise assetsProperly populate ...

The government's move to zero trust architecture is not just driven by mandates, it is necessary to protect the way we now access and use data. A zero trust architecture is not achieved by a single, out-of-the-box network security solution. It's a strategy based on an ...

Attendee's joined ServiceNow for a half-day hands-on low-code guided build workshop to see how organizations are reimagining their approach to automation and app development with ServiceNow's Creator Workflows. 

Did you know that only one in four digital transformation initiatives have produced any meaningful ROI according to IDC? And just 44% of projects are deemed successful and aligned to a business objective.The size and complexity of application portfolios continues to proliferate. Government Agencies are recognizing ...

Attendee's joined ServiceNow for a half-day hands-on low-code guided build workshop to see how organizations are reimagining their approach to automation and app development with ServiceNow's Creator Workflows. 

Each department and agency exists to deliver some kind of service to a constituency – whether that be citizens, other agencies, foreign governments, or mission-partners. ServiceNow is supporting the Federal Government by applying our digital workflows which address questions such as â€œwhat are you ...

Attendee's learned about how a Federal Agency is using ServiceNow's Creator Workflow application on an enterprise-wide scale to combat fraud, waste and abuse.