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Mogli Makes It Easy to Text With Salesforce

In a rapidly evolving communications landscape, the text message remains a reliable channel to deliver messages that get seen and drive engagement. Mogli combines the reach of a simple text message with the power of Salesforce to enable personalized interactions from agencies to citizens at scale.

Built on Salesforce for Salesforce, Mogli makes text messaging frictionless and accessible to agencies at all levels of government, regardless of size. Our 100% US-based support team partners with you to make getting started a breeze, setting you on the path to provide a hyper-personalized experience for your stakeholders.
A trusted Salesforce partner since 2011, Mogli's intuitive interface has facilitated millions of interactions, enabling the building and maintenance of meaningful relationships.

Features:

  • Send messages via SMS, MMS, or WhatsApp
  • Supports 1:1, Bulk, and Automated messaging
  • Compose, send, and receive messages in Salesforce
  • Collect data through text responses
  • Conduct surveys via text messages
  • Access everything in Salesforce
  • Send voice messages


Benefits:

  • Boost Speed to Engagement: Serve citizens faster with response/engagement times measured in minutes rather than hours.
  • Harness the Power of Automations: Nearly anything that can be automated in Salesforce can be incorporated in Mogli. An automation process can trigger an outbound message, while an inbound message from a contact can also trigger an automation activity.
  • Get Your Most Important Messages Seen: As a trusted sender, you can feel confident that your most important messages will get seen when sent via SMS or WhatsApp.
  • Apply to Nearly Any Use Case: Nearly any existing communications strategy your agency uses today can be transitioned to or supplemented by text messaging.
  • Collect Insights Quickly: Mogli’s easy to use Form Wizard makes it possible to rapidly receive citizen feedback in the form of text based surveys and information update requests that can be built, deployed, collected, and analyzed all within Salesforce.
  • Help To Do Your Best: Our 100% US-based support and implementation teams are here to get you up and running and standing by to help if you need it.