探花视频 Government Customer Experience and Engagement Summit
Public Sector organizations must build constituent trust and improve service delivery through modern customer experience (CX) initiatives that deliver transparent and responsive citizen-centric services. To provide exceptional public services by digitally transforming Government operations, agencies should prioritize CX best practices and innovative technologies to empower employees and boost citizen engagement.
Unlock the 2025 summit to hear Federal experts, thought leaders and practitioners discuss how emerging technologies such as AI, cloud and data-driven insights are modernizing Government CX. Discover how fostering a customer-first culture empowers agencies to streamline operations, build trust and exceed public expectations.
Fill out the form to access the on-demand sessions and explore how CX transformation streamlines public services, improves accessibility and strengthens citizen trust.
Featured Experts:
- Densmore Bartly, CISO, U.S. House of Representatives
- Don Bauer, Former Chief Technology Officer, Office of Technology Services, Department of State
- Alana M. Burman, Director of Policy, Intergovernmental Affairs, & Mediation, Pennsylvania Human Relations Commission
- Sonny Hashimi, Former Commissioner, Federal Acquisition Service, GSA
- Marcy Katz Jacobs, Chief Digital Experience Officer, State of Maryland
- Sanjay Koyani, Former Executive Director of IT Operations and Services, Department of Labor
- Manny Medrano, Director, Office of Cyber Monitoring and Operations, Bureau of Diplomatic Security, Department of State
- Renesha Miles, Chief Equity Officer, Charles County, MD
- Barbara C. Morton, Deputy Chief Veterans Experience Officer, Veterans Experience Office (VEO), Department of Veterans Affairs
- Avery Muse, Sr., Founder and CEO, The Muse Group, Former Executive Director of the Office of IT Operations, U.S. Department of Health and Human Services (HHS)
- Maria Roat, Former DCIO, The White House
- Capt. Daniel Rogers, Chief Data and Artificial Intelligence Officer, U.S. Coast Guard
- Trang Tran, Deputy CDO, CBP
- Colt Whitall, Managing Partner & Founder, Bravo17, Former CXO, Department of Air Force
