OMB Memo M-23-22: Delivering a Digital-First Public Experience
Published September 22, 2023
Memorandum
Federal
Customer Experience & Engagement
Provides updated government鈥憌ide guidance requiring federal agencies to design modern, mobile鈥慺riendly, accessible, secure, and user鈥慶entered websites and digital services that fully implement the 21st Century IDEA and meet the public’s expectations for a seamless digital鈥慺irst experience.
