Granicus Archives - | ̽»¨ÊÓƵ Thu, 03 Apr 2025 17:22:34 +0000 en-US hourly 1 https://wordpress.org/?v=6.4.8 The Intersection of CX and Communications in Government Services /wordpress/granicus-cx-and-communications-in-government-services-blog-2024/ /wordpress/granicus-cx-and-communications-in-government-services-blog-2024/#respond Mon, 12 Aug 2024 20:42:28 +0000 /wordpress/?p=9067 Customer experience (CX) and communications have been intuitively tied together in industry and in our day-to-day lives for a long time, but that has not been the case in government until recently. With the emergence of CX officers, executive orders, … Continue reading →

The post The Intersection of CX and Communications in Government Services appeared first on | ̽»¨ÊÓƵ.

]]> /wordpress/granicus-cx-and-communications-in-government-services-blog-2024/feed/ 0 How to Achieve your Agency’s Customer Experience Goals /wordpress/iig-fnn-expert-edition-cx-2023/ /wordpress/iig-fnn-expert-edition-cx-2023/#respond Tue, 09 May 2023 14:36:17 +0000 /wordpress/?p=8151 Customer experience pervades every aspect of what the government does — and some might argue, why it exists. What’s more, it has become profoundly clear that everyone is a customer. There are the obvious customers, people across the nation. But … Continue reading →

The post How to Achieve your Agency’s Customer Experience Goals appeared first on | ̽»¨ÊÓƵ.

]]> /wordpress/iig-fnn-expert-edition-cx-2023/feed/ 0