How Government Agencies Can Modernize Transportation with Uber for Business

State and Local Government agencies are under pressure to do more with less while still delivering reliable services. Transportation is fragmented in many agencies, with four or five separate vendor contracts across departments in larger agencies. There is an over-reliance on legacy vendors that are significantly more expensive, including specialty vendors that are important for certain populations and services but may not be necessary for every rider. In many cases, these systems require rides to be booked days in advance, sometimes through offline means such as phone calls. This lack of centralization also limits reporting and visibility into how transportation dollars are being spent.

Uber for Business helps Government agencies move away from a fragmented model by offering a single enterprise platform that can support a variety of transportation needs across departments. With more than 9.4 million participating drivers and couriers, Uber has the largest rideshare network in the world. Centralized administration and reporting provides agencies with a complete view of their transportation programs while reducing the burden on staff who currently manage rides manually.

Supporting Employee Travel and Community Programs

Agencies are using Uber for Business in several capacities. One major use case is employee travel. Many agencies still rely on rental cars or motor pools for staff traveling for work. Uber for Business provides an alternative that can also augment existing fleet operations, helping reduce reliance on basic sedans while allowing fleet teams to focus on specialized vehicles. Agencies can set controls around who can ride, when they can ride and what trip options are available. This is especially appealing as many employees are already familiar with using Uber in their personal lives, making it a seamless and intuitive option to extend into official Government travel.

Agencies are also using Uber for Business to support community-facing programs, including:

  • Court systems use rideshares to transport victims and witnesses, ensuring they arrive on time reliably and have access to a mode of transportation they are familiar with.
  • Social service departments and similar programs are using rideshare to close mobility gaps for the populations they serve, including workforce reentry, recidivism and youth and family programs that need reliable transportation to access essential services or job opportunities.
  • Public safety and transportation agencies are leveraging rideshare to support anti-driving under the influence (DUI) and safe ride campaigns, helping reduce impaired driving by providing residents with accessible transportation alternatives during high-risk times.

Delivering Value Quickly

One of the clearest advantages of Uber for Business is how quickly agencies can begin seeing value. For program managers responsible for overseeing social service and community programs, the benefits can be immediate when constituents are able to get where they need to go more reliably. Smoother transportation can make programs easier to manage and more effective overall.

Programs can be set up as fast as a couple of days. This speed can be especially important when agencies have immediate transportation needs or are looking for a fast, low-lift way to modernize existing processes.

Reducing Costs and Administrative Burden

Uber, Modernize Transportation Blog, Embedded Image, 2026

Cost savings are another major driver for adoption. Through Uber鈥檚 partnership with 探花视频, the solution is available through a National Association of State Procurement Officials (NASPO) agreement that includes built-in incentives for agencies. Uber also applies a tax exemption tag when setting up programs so eligible rides are exempt from applicable taxes.

Beyond discounts and tax advantages, agencies can realize significant operational efficiencies. Program managers no longer need to call in rides or worry about whether clients are reaching their destinations. Instead, they can see trips in real time, communicate with drivers during the booking process and distribute ride credits easily. These streamlined workflows reduce administrative effort and help programs run more efficiently.

Improving Visibility, Compliance and Oversight

For agencies in large counties, Uber for Business can be set up with a parent account that all department accounts fall under. This gives agencies centralized administration rights and better reporting across the organization. It also supports auditing and grant compliance by allowing administrators to view granular details for each trip.

Centralization also helps agencies capture unmanaged transportation spending that may otherwise happen informally across departments. Instead of relying on ad hoc rideshare use with little oversight, agencies can bring transportation activity into one system and enforce internal policies more consistently.

Enhancing the Transportation Experience

Ease of use is a major reason agencies are adopting Uber for Business. For riders, the biggest advantage is on-demand access. Rather than scheduling transportation days in advance, riders can get a trip when they need it. This flexibility can make a meaningful difference for participants in social service and workforce reentry programs, where reliable access to transportation can affect whether someone is able to reach work, court or other essential services.

Uber has also invested in accessibility features, building tools for riders who may not have a cell phone or the Uber app, as well as for those who speak another language or have low vision or hearing-related disabilities. For Government agencies focused on serving all constituents, not just most, these capabilities can help expand access and improve inclusivity.

A Centralized Transportation Strategy

According to Uber, the most successful deployments happen when an executive or procurement leader helps identify which departments across an agency could benefit from a more modern, efficient mobility solution. That agency-wide visibility makes it easier to structure the right program from the start, including setting up the parent account, selecting the right products for different departments and developing an implementation and training plan for staff. This kind of centralized planning can help agencies move beyond isolated pilots and create a transportation strategy that serves multiple departments and use cases through one platform.

For agencies just getting started, most programs can be up and running in less than a month. While some agencies may choose to run their own solicitation process, others can take advantage of existing contracts through NASPO and 探花视频 to start immediately. In emergency situations, deployment can be done within a day. Uber can move as fast as an agency requires.

As agencies look for ways to improve service delivery, manage budgets more carefully and give employees and constituents more reliable transportation options, Uber for Business provides a scalable and flexible model for modernization. From employee travel and fleet augmentation to court systems and social services, a centralized rideshare platform can help agencies simplify operations, improve oversight and better meet transportation needs across the communities they serve.

To learn more about how Uber provides modern travel and rideshare options to Government agencies, view their Uber for Business portfolio.

探花视频. is The Trusted Government IT Solutions Provider, supporting Public Sector organizations across Federal, State and Local Government agencies and Education and Healthcare markets. As the Master Government Aggregator鈥痜or our vendor partners, including Uber for Business, we deliver鈥solutions鈥痜or Geospatial, Cybersecurity, MultiCloud, DevSecOps, Artificial Intelligence, Customer Experience and Engagement, Open Source and more. Working with resellers, systems integrators and consultants, our sales and marketing teams provide industry leading IT products, services and training through hundreds of contract vehicles. Explore the 探花视频 Blog to learn more about the latest trends in Government technology markets and solutions, as well as 探花视频鈥檚 ecosystem of partner thought-leaders

Tightening Federal OT Cyber Incident Reporting For Critical Infrastructure

Process-Oriented OT Cybersecurity with SIGA

Federal agencies and regulated operators of critical infrastructure are entering a new phase in operational technology (OT) cybersecurity. While many sectors have long followed voluntary guidance such as the National Institute of Standards and Technology (NIST) Special Publication (SP) 800-82 Revision 3, recent years have seen a steady tightening of Federal cyber incident reporting requirements for critical infrastructure. This trend continues in 2025 with additional sector-specific rules taking effect and the Cyber Incident Reporting for Critical Infrastructure Act (CIRCIA) moving toward its final rule.

From Guidance to Requirements

Federal oversight of OT cybersecurity has moved beyond broad guidelines into a phase where specific reporting obligations are being set by sector. The shift reflects a growing emphasis on timely and consistent incident data that can be used for coordinated national response.

In 2025, several key developments are shaping the landscape:

Federal OT Cyber Incident Reporting, blog, embedded image, 2025
  • Pipelines: The Transportation Security Administration (TSA) Security Directive Pipeline-2021-02F, effective May 3, 2025, continues to require mitigation measures, testing and contingency planning for pipeline operators. These measures have been in place since the Colonial Pipeline incident and are now firmly embedded in regulatory practice.
  • Water and Wastewater: The has updated its technical assistance and incident-response guidance. While participation is voluntary, the program mirrors many of the practices found in regulated sectors, indicating where expectations are headed.
  • CIRCIA: The Act is expected to be finalized in late 2025. Once in effect, it will require reporting significant incidents within 72 hours and ransomware payments within 24 hours, creating a cross-sector Federal baseline for incident reporting.

For Public Sector operators in energy, transportation, water and other essential services, these actions confirm that Federal expectations are moving toward consistent, evidence-based incident reporting across critical infrastructure.

The Reporting Challenge in OT Environments

Meeting Federal reporting requirements depends not only on having the right policies in place but also on the ability to detect and verify incidents quickly. In OT environments, many cyber events start as small changes in process behavior that do not appear in traditional network monitoring. When these early signs go unnoticed, agencies may be unable to confirm the incident, assess its impact or provide the detailed operational evidence that regulators require.

In the Purdue Enterprise Reference Architecture (commonly referred to as the Purdue Model), Level Zero refers to the lowest layer of an industrial control system. This is where raw input and output (I/O) signals from field devices report the actual status of equipment such as pumps, valves, circuit breakers and turbines. These electrical signals are the first and most reliable indicators of what is happening in a physical process, and they exist independently of the network data that higher levels use.

Without visibility into Level Zero, operators face several obstacles:

  • Difficulty confirming whether a cyber event has actually affected operations
  • Limited ability to quantify operational and safety impacts with precision
  • Gaps in the time-stamped evidence needed to meet short Federal reporting windows

The challenge is heightened in environments that mix aging legacy systems with modernized control platforms. These environments often lack unified monitoring, making it harder to capture the unaltered operational data regulators now expect.

Why Process-Oriented OT Cybersecurity Matters

In the Purdue Model, Level Zero is the process interface where the control system reads and drives raw I/O signals. Those unprocessed signals provide the closest, most reliable view of real operating conditions, so early signs of a cyber-physical impact frequently show up there first.

Process-oriented OT cybersecurity focuses on monitoring these raw signals in real time. By capturing them out of band from the operational network, agencies gain a trusted source of truth that cannot be spoofed or altered by a network-based attack. This data enables:

  • Clear timelines of operational changes before, during and after an incident
  • Early detection of anomalies that may indicate tampering or failure
  • Reliable forensic evidence for post-incident reporting and compliance audits

This approach bridges the gap between traditional IT security tools and the operational realities of critical infrastructure, ensuring that reporting requirements can be met with both speed and accuracy.

SIGA鈥檚 Role in Compliance Readiness

delivers process-oriented OT cybersecurity for critical infrastructure. SigaGuard connects directly to control-system I/O modules and continuously monitors raw electrical signals at Level 0, entirely out of band from the operational network. This preserves system performance and provides a tamper-proof view of operational data.

SigaGuardX: Early Threat Detection
SigaGuardX supports evidence-based determination of when a cyber event is underway. It classifies whether activity reflects normal operations or an OT cyber breach by applying multiple artificial intelligence (AI) models and cross-referencing the MITRE database of known attacks. It also performs real-time comparisons between Level 0 signal behavior and data from Levels 1 through 4 to surface possible false-data injection attacks, including Stuxnet-like patterns.

Siga-PAS: Process Attack Simulation
Software-based simulated anomalies replicate real-world attack scenarios. Siga-PAS enables agencies to prepare for and respond to OT-specific threats without disrupting ongoing operations, while validating detection logic, incident playbooks and reporting workflows.

Compliance Outcomes

  • High-fidelity operational evidence that aligns with CIRCIA and sector-specific reporting requirements
  • Regulator-ready forensic records of sequence, scope and impact
  • Faster reporting through actionable alerts with operational context
  • Rapid verification of whether a cyber event affected critical processes

By integrating SIGA鈥檚 Level 0 monitoring into existing security operations, agencies can meet tightening Federal reporting requirements and improve their ability to detect, contain and recover from OT cyber incidents. This strengthens both regulatory compliance and the continuity of essential public services.

Visit 探花视频鈥檚 SIGA solutions page to learn more about how SIGA鈥檚 cyber-physical security solutions can strengthen your agency鈥檚 infrastructure.

探花视频. is The Trusted Government IT Solutions Provider, supporting Public Sector organizations across Federal, State and Local Government agencies and Education and Healthcare markets. As the Master Government Aggregator鈥痜or our vendor partners, including SIGA, we deliver鈥solutions鈥痜or Geospatial, Cybersecurity, MultiCloud, DevSecOps, Artificial Intelligence, Customer Experience and Engagement, Open Source and more. Working with resellers, systems integrators and consultants, our sales and marketing teams provide industry leading IT products, services and training through hundreds of contract vehicles. Explore the 探花视频 Blog to learn more about the latest trends in Government technology markets and solutions, as well as 探花视频鈥檚 ecosystem of partner thought-leaders.

Clear the Path to Rebuilding: Laserfiche Can Speed Up Permitting and Recovery

The LA wildfires left behind more than just burned homes and scorched landscapes. They left thousands of residents waiting鈥攚aiting to rebuild, waiting for approvals, waiting for their lives to return to normal.

For local governments, the challenge is not about issuing permits; it鈥檚 about restoring hope and stability. And they need to do it as quickly as possible. But the traditional permitting process wasn鈥檛 designed for disasters. It鈥檚 slow, paper-heavy and frustrating for both officials and residents.

What if there was a way to cut through the backlog and get permits approved faster? Laserfiche is an industry-leading ECM platform that makes that possible.

When Every Day Counts

Imagine a homeowner who lost everything in the fire. They have insurance money ready, a contractor lined up and blueprints in hand. But before they can break ground, they need permits.

They submit their application, but local permitting offices are overwhelmed. Stacks of paperwork cover desks, phone lines are busy and approvals move at a snail鈥檚 pace. Weeks turn into months. Frustration builds.

Laserfiche Permitting and Recovery Blog Embedded Image 2025

Now, imagine a different scenario. The homeowner submits their permit online through a simple portal. The system .  Any missing information is flagged upfront. Officials review and approve it digitally, cutting out unnecessary back-and-forth. The homeowner gets their permit in days instead of weeks.

That鈥檚 the power of Laserfiche.

Make Permitting Faster and Easier

Laserfiche transforms outdated, manual permitting into . This automation helps local governments do more with less and keep up with demand.

Digital Applications Instead of Paper Piles

Rather than requiring residents to stand in line at government offices, Laserfiche allows them to:

  • Submit applications and supporting documents online
  • Track their permit status in real time
  • Receive digital approvals without having to visit multiple offices

For government teams, this means fewer phone calls, fewer lost documents, and a smoother process from start to finish.

Streamline Workflows and Boost Efficiency with Automation After a wildfire, the volume of permit requests can overwhelm city staff. Laserfiche eliminates bottlenecks by:

  • Automatically routing applications to the right people for review
  • Sending notifications when approvals are needed
  • Setting up reminders so permits don鈥檛 get stuck in the system

This keeps things moving, reducing unnecessary delays and helping homeowners start rebuilding sooner.

Make Smarter Decisions with GIS

Rebuilding isn鈥檛 just about speed鈥攊t鈥檚 also about safety. Some areas may be too fire-prone to redevelop with standard building practices. Some properties may need extra environmental and safety reviews before construction can begin.

Laserfiche connects directly with Esri ArcGIS, allowing officials to:

  • Link permits and inspection reports to real-time maps
  • Identify high-risk zones and flag permits that need extra review
  • Track rebuilding progress across the entire community

By combining permitting data with GIS mapping, governments can make informed, responsible decisions. These decisions can help protect communities and property owners from future disasters.

Keeping Up with FEMA and State Requirements

For local governments, disaster recovery isn鈥檛 just about issuing permit. It is about making sure everything is documented to receive state and federal funding.

Laserfiche simplifies compliance by:

  • Storing all permit records in a centralized, searchable system
  • Automatically tracking approvals, inspections, and changes
  • Generating reports for FEMA and state agencies without digging through stacks of paper

This ensures local governments don鈥檛 miss out on critical funding due to missing paperwork or lost records.

Keep Communities Informed in the Recovery Process

For residents affected by wildfires or disaster, waiting for a permit can feel like waiting in the dark. When will their application be reviewed? Where does it stand in the process? What else do they need to provide?

Laserfiche helps keep communities informed by:

  • Enabling residents to check their permit status via a a public-facing portal
  • Making information easily accessible by streamlining public records requests
  • Improving collaboration between departments so everyone stays on the same page

When people know what鈥檚 happening, trust in the process grows鈥攁nd so does confidence in their local government.

Rebuilding Faster, Together

The wildfires may have destroyed homes, but they didn鈥檛 destroy the spirit of the communities they touched. Local governments have the power to clear the way for faster rebuilding鈥攁nd Laserfiche can help.

With content management, automated approvals, GIS integration, and better compliance tools, cities and counties can:

  • Reduce permit approval times from weeks to days
  • Prevent paperwork delays and lost documents
  • Ensure compliance with FEMA and state regulations
  • Speed up inspections and safe rebuilding efforts
  • Improve communication and transparency for residents

For families and business owners eager to rebuild, every day matters. The faster the permits are issued, the sooner construction begins, and the sooner life can return to normal.

Let鈥檚 Get Started

If your city or county is struggling with permitting delays after the wildfires, Laserfiche can help. Contact us today to see how our automation and workflow solutions can support your recovery efforts. See why .

探花视频. is The Trusted Government IT Solutions Provider, supporting Public Sector organizations across Federal, State and Local Government agencies and Education and Healthcare markets. As the Master Government Aggregator鈥痜or our vendor partners, including Laserfiche, we deliver鈥solutions鈥痜or Geospatial, Cybersecurity, MultiCloud, DevSecOps, Artificial Intelligence, Customer Experience and Engagement, Open Source and more. Working with resellers, systems integrators and consultants, our sales and marketing teams provide industry leading IT products, services and training through hundreds of contract vehicles. Explore the 探花视频 Blog to learn more about the latest trends in Government technology markets and solutions, as well as 探花视频鈥檚 ecosystem of partner thought-leaders.

Top Upcoming 5G Events for Government to Attend

Secure Public Sector networks with 5G wireless technology delivers high-speed wireless connectivity, faster data rates and lower latency for systems and communities across the nation. This next-generation mobile network enables the expansion of virtual reality (VR) and the Internet of Things (IoT) solutions. While many successful use cases have recently emerged showcasing the power of 5G in Government, 探花视频 partners are supporting agencies by providing powerful cellular networks and maintaining reliable mobile connections to achieve mission success without compromising security within workflows. 

Explore more ways to leverage 探花视频 and our partners through our various upcoming Government events. Learn about acceleration of real-time delivery from devices, increased adoption of AI and multiaccess edge computing technologies (MEC) and other innovations from leading 5G technology service providers. 

August 22 | Reston, VA 

5G networks have become more common over the past few years. One study found that 5G鈥檚 worldwide share of mobile data traffic in 2021 was about 10% – but expected to grow to 60% by 2027. Government agencies are more selective when it comes to adopting 5G for their networks, partially due to higher costs associated with deploying such networks as well as unique requirements very large organizations such as the Department of Defense pose. Join thought leaders from Government and industry as they outline developments in 5G network rollouts at agencies and the ways 5G can be harnessed to open new opportunities to meet agencies鈥 various missions. 

Sessions to look out for: 

  • 5G is at the Heart of CJADC2 
  • 5G鈥檚 Role in Modernization 
  • The Future of 5G Technology in Government 

探花视频 is hosting this year鈥檚 5G Summit alongside FedInsider, Cradlepoint, Nokia, Intel, T-Mobile, and Dell Technologies providing the latest management news from inside the Government. 

 

August 27 | Bellevue, WA 

探花视频 Top 5G Events Blog Embedded Image 2024

Inaugurated in 2016, the Tech Experience has set out to create innovative and engaging experiences to inspire the industry to turn concepts into tangible, transformative solutions. The T-Mobile 5G Hub offers opportunities to meet with engineers, immerse in technology demonstrations and gain other valuable resources. At the event, hear directly from project partners about the successful projects crafted within the 5G Hub, explore video testimonials showcasing T-Mobile鈥檚 facilities, technology, expertise and partnerships, and get ready to participate in ample networking sessions. 

探花视频 partners AWS, Dell Technologies, Nokia, Ericsson, Microsoft, Google Cloud and Qualcomm will be featured at the 2024 T-Mobile Tech Experience. 

 

September 19 | Reston, VA 

ATARC, the Advanced Technology Academic Research Center, and 探花视频 invite attendees to a day full of networking, innovation and collaboration within the world of federal mobility. At the Federal Mobility Summit, industry experts and leaders in Government will explore the latest trends and updates in mobile technology such as security, Zero Trust, acquisition, best practices and emerging solutions. Connect with peers and gain valuable insights into the future of mobility in the federal sector.  

Sessions to look out for: 

  • Securing Mobile Technologies: Identity, Zero Trust, and Threats 
  • Navigating Mobile Acquisitions: Strategies and Best Practices 
  • Next-Generation Networks: 5G, 6G, and Their Impact 
  • Mission Enablement: Tools and Technologies for Success 

探花视频 is proud to host the Federal Mobility Summit at our office in Reston, Virginia and holds an ATARC membership, immersing further into the Federal IT community. 

 

September 24 | Virtual 

Open RAN, or Open Radio Access Network, is an evolving shift of industry standards and mobile architecture so that service providers can use equipment from multiple vendors while ensuring interoperability. The Open RAN Global Forum brings industry experts and Government together to delve into the latest updates for Open RAN including the role Open RAN will play in 6G, focusing on energy-efficient, AI-driven and customizable technology. Featuring interviews, live discussions and demos, attendees will learn more about adoption challenges and progress surrounding tier-one telecom operators’ roadmaps. Other key themes featured at this year鈥檚 event include examining the growth of AI and automation in RIC, exploring Open RAN economics and capitalization opportunities, testing and reducing energy consumption and more. 

探花视频 partners and mobile carries Verizon and T-Mobile will be featured at Open RAN GLOBAL FORUM. 

 

October 8-10 | Las Vegas, Nevada 

Prepare for the new era of hyperconnected business and smart cities or procure technology that can be deployed right now to make legacy systems and existing processes faster, easier and more resilient with industrial-grade 5G. At Mobile World Congress, explore technology themes like enterprise transformation, AI networks and 5G EdgeCloud with 5G leaders, architects and systems integrators, as well as CIOs from successful 5G enterprises, and discover how this technology can solve today鈥檚 biggest industry challenges.  

探花视频 partners Verizon, Qualcomm and Microsoft will be featured at this year鈥檚 MWC. 

5G Round Table Webinar Series 

October 3 & November 14 | Virtual 

This fall, join us for two 5G Round Table sessions featuring real-world insights from Intel and T-Mobile. Hear from thought leaders from Government and industry outlining developments in 5G network rollouts at agencies and the ways 5G can be harnessed to open new opportunities to meet agencies鈥 unique missions. 

探花视频 will be hosting this event alongside FedInsider. CPE credits will be provided for qualified participants. 

 

November 18-22 | Denver, CO 

Full adoption of network automation is a continuous challenge for the mobility community that innovators at AUTOCON 2 hope to discover a solution for. The first, single, in-person event was a foundational moment for collaborators to advance the state of automated network operations. Now, the founders of the event are working to grow AutoCon into a recurring series of practitioner-focused events. This fall鈥檚 event will feature informational conference sessions, workshops and networking opportunities. 

探花视频 partners Nokia and Arista will be featured at AUTOCON 2. 

探花视频鈥檚 5G Podcast Series 

Multiple Events | Virtual 

探花视频鈥檚 podcast series dives into the world of 5G technology solutions, featuring expert insights from industry leaders. Explore sessions on the strategic advantages and key technologies for 5G, relevant applications of 5G for Federal, State and Local Governments and specific agency use cases such as the transformative success stories, learning curves and future objectives of 5G for the Department of Defense. Don’t miss out on this opportunity to impact the power and possibilities of 5G technology.  

To learn more or get involved in any of the above events please contact us at鈥5G@carahsoft.com. For more information on 探花视频 and our industry leading Cybersecurity technology partners鈥 events, visit our鈥5G Solutions Portfolio 补苍诲鈥5G Events page.鈥