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探花视频, in conjunction with its vendor partners, sponsors hundreds of events each year, ranging from webcasts and tradeshows to executive roundtables and technology forums.
Government Events and Resources
Events
SuccessKPI
探花视频 and SuccessKPI Modernize the Government Contact Center
Event Date: June 27, 2023
Hosted By: SuccessKPI & 探花视频
Hosted By: SuccessKPI & 探花视频
Learn how 探花视频 technologies and SuccessKPI work with government agencies to transform and modernize the physical and digital contact center. Hear first-hand from Maximus and SuccessKPI on how to support this transformation while managing the changing workforce with AI-powered, advanced data analytics to improve the citizen and employee experience.
Watch this on-demand webinar and take away the following learning objectives:
- Best practices for efficient digital transformation of the government contact center.
- Differences in how federal, state, and local governments manage workforce needs.
- Humans aren’t the challenge; data is the challenge. Improving the human experience is key unlocking to all data and insight.
Fill out the form below to view this archived event.