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Legacy federal IT deployments have evolved into a patchwork of point solutions, requiring manual workarounds that fail to meet efficiency goals and comply with administrative policies and requirements.

State and local governments are under increasing pressure to do more with less—streamlining operations, increasing transparency, and delivering better services to constituents in need while managing aging infrastructure and tight budgets. Traditional finance and supply chain systems ...

With federal agencies facing unprecedented demands for transparency, efficiency, and accountability in IT asset management, how can leaders deliver measurable value under constrained budgets? The urgency to modernize software ...

This Low-Code App Engine Innovation Workshop showed how agencies are reimagining their approach to automation and app development with ServiceNow’s Creator Workflows and Generative AI. Attendees learned how to boost productivity at scale by building high-value, low-code mission apps with App Engine. Whether ...

The ̽»¨ÊÓƵ | ServiceNow Training Support Team held virtual Training Office Hours on Thursday, April 17th. This event is held every 3rd Thursday of each month at 3 pm ET. During this time, our team demonstrates how to navigate the ServiceNow University ...

During this webinar, attendees explored how ServiceNow's Workplace Service Delivery module enhances Return-to-Office (RTO) strategies by streamlining space management, reservations, and case handling. They discovered how to optimize workplace utilization through efficient space allocation, enable seamless ...

ServiceNow and INRY hosted an insightful webinar exploring how modern employee experience platforms are revolutionizing workforce management in corrections agencies. We discussed how strategic investments in employee experience can address critical challenges facing corrections departments ...

ServiceNow and your peers came together for the DoD 4th Estate Special Interest Group, which was hosted by the ServiceNow Team on June 17th.   The agenda featured expert-led sessions focused on AI, IT asset management, workforce readiness, and defense agency ...

The Cyber Operational Readiness Assessment (CORA) program evaluates the cybersecurity posture and resiliency of each Authorization Boundary using a broad set of security, risk, and mission data. The problem for Defense and Intelligence Agencies is that they face limitations when trying to combine this ...

Aerospace and Defense organizations rely on highly complex and interdependent systems where production downtime can have mission-critical consequences. As these industries accelerate digital transformation, bridging the gap between Operational Technology (OT) and Information Technology (IT) is ...