探花视频, in conjunction with its vendor partners, sponsors hundreds of events each year, ranging from webcasts and tradeshows to executive roundtables and technology forums.
Government Events and Resources
Events
Optimizing Customer Service with AI for Peak Demand and Diverse Communities
Hosted By: Citibot & 探花视频
In today's fast-paced digital world, government agencies face the unique challenge of meeting peak demand while catering to increasingly diverse communities. How can your agency ensure that customer service remains both efficient and inclusive?
Watch this on-demand webinar where we’ll explore how AI-driven solutions can be the key to unlocking enhanced customer service, even during the busiest times.
This webinar will cover the following:
- Effective Strategies: Learn how to scale customer service to effectively accommodate diverse audiences using AI-driven solutions.
- Real-World Application: Gain insights from Jennifer Rodriguez of the Bexar County Appraisal District, TX, on how her team successfully implemented AI to improve service for a broad demographic.
- AI Integration: Discover how to seamlessly integrate AI tools into existing customer service processes to boost responsiveness and efficiency.
- Tailoring Communication: Understand the importance of customizing communication strategies to meet the unique needs of a diverse population.
Don’t miss this opportunity to gain practical strategies and real-world examples that can help your agency enhance its customer service.
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Resources
Anomali Empowers State Governments Against Threat Actors
State governments need to track different threat actors targeting their network and share intelligence quickly and efficiently to defend against cyberattacks. The state cybersecurity operations team quickly realized it needed to massively improve its ability to share and operationalize threat intelligence across a platform because different threats hit different departments, and the team did not have enough time or resources to properly pursue those threats.
Fill out the form below to view this Resource.