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For many federal IT leaders, 2025 has brought a period of profound transition. Familiar structures are evolving. Leadership and priorities are shifting. Workforces are realigning. Expectations are rising, creating a landscape that often feels uncertain and unfamiliar.   But moments like ...

Attendees joined ServiceNow & Ì½»¨ÊÓƵ in Columbus, Ohio for a session discussing Public Sector Digital Services Pro (PSDS). 

Federal IT leaders face mounting pressures to modernize while navigating strict mandates for security, compliance, and mission-critical performance. In this session, ServiceNow experts revealed how agencies can confidently ...

The mandate for state and local governments is clear: deliver seamless, personalized services faster, all while confronting tighter budgets and rising expectations from digitally savvy citizens. Traditional tools fall short in ...

Federal law enforcement agencies operate in fast-moving, complex environments where managing mobile assets — vehicles, field equipment, mobile IT systems — is critical to mission success.

Remember when you first joined the public sector? How would you describe the experience and what could have been done differently? ServiceNow has not only reimagined onboarding, but every single interaction (from ad hoc queries to reasonable accommodation) an employee may have during their tenure by creating a ...

State, local, and education (SLED) agencies continue to face mounting pressure to manage risk, meet regulatory demands, and defend against growing threats — all with limited resources. Manual processes and siloed ...

ServiceNow Trainings bring together core skills, while maintaining your agency’s safety, compliance and security requirements in this ever-evolving world of technology. This office hours session covered 6 main topics for navigating the ServiceNow University Platform to empower attendees' ...

You don’t need complex APIs or custom development to bring the power of Microsoft Copilot into your ServiceNow environment. Attendees saw how DocIntegrator by DTech Apps enables a no-code, plug-and-play integration that connects ServiceNow to SharePoint content, Teams chat and files, email, and securely ...

Cyber threats continue to evolve faster than ever — and public sector agencies must respond with speed, precision, and resilience. In this session, experts from ServiceNow and KPMG explored how AI-powered Security ...