̽»¨ÊÓÆµ, in conjunction with its vendor partners, sponsors hundreds of events each year, ranging from webcasts and tradeshows to executive roundtables and technology forums.
Government agencies are under increasing pressure to modernize their contact centers and deliver faster, more responsive service to constituents. In this webinar, attendees discovered how Florida Prepaid partnered with AWS and Salesforce –bringing in NeuraFlash as the expert in Amazon Connect and Service Cloud Voice – to achieve a seamless, on-time implementation that unified voice and CRM, improved call routing, and accelerated GenAI adoption across the business.
Reduce handle time and boost CSAT with Amazon Connect + Service Cloud Voice
Scale GenAI and self-service capabilities using Agentforce
Accelerate transformation with the right partner – NeuraFlash
Navigating the AI landscape can be overwhelming—especially in the Government sector, where the stakes are high, and the options are extensive. That’s why we created the AI Buyer’s Guide for Government Decision-Makers: to give you a clear, strategic overview of available solutions and how they align with Public Sector needs.