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̽»¨ÊÓÆµ, in conjunction with its vendor partners, sponsors hundreds of events each year, ranging from webcasts and tradeshows to executive roundtables and technology forums.

Government Events and Resources

Events

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Multi-Vendor

Agentforce: Transforming Citizens and Agency Interaction


Event Date: May 01, 2025
Hosted By: Cloud SynApps & ̽»¨ÊÓÆµ
During this webinar, experts shared how Cloud SynApps’ Agentforce is transforming the way citizens and agencies interact. Powered by Salesforce, this solution enhances citizen engagement through intuitive intake and proactive assistance, ensuring reduced processing time. 
 
Attendees learned how Cloud SynApps' Agentforce benefits various departmental services by: 
  • Summarizing applications, scoring, and approval recommendations
  • Automating smart replies
  • Providing updates on utilization, reports, and remediation
  • Drafting decision emails
  • Enabling cross-divisional collaboration & support

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Resources


Harnessing Artificial Intelligence and Data for Education
Resources

Harnessing Artificial Intelligence and Data for Education

The higher education sector harnesses Artificial Intelligence (AI) to enhance accessibility and personalization. Predictive insights driven by data facilitate improvements in areas such as student retention, learning progress tracking, and student group segmentation. Quantiphi provides tailored solutions across segments like higher education, e-learning, and education administration. Key offerings include Student 360, gathering student data for analysis and machine learning models, QDox for Intelligent Document Processing automating data extraction from student documents, and an AI-powered Contact Center addressing student queries 24/7. An illustrative customer story involves Quantiphi's use of deep learning to build knowledge-tracing models, elevating student learning outcomes through personalized content recommendations based on factors like learning ability and exercise difficulty.


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