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How does your agency use cost information today? Is cost data mainly used for allocation and reporting, or does it actively support decisions across mission delivery and IT services?
During this webinar, attendees learned how state and Federal agencies are running Government as a business by applying cost transparency to both mission operations and IT. Through real-world Federal use cases, this session showed how agencies move beyond traditional cost allocation to improve decision-making, accountability and resource utilization. Whether you work in IT, finance, or operations, this webinar will highlight practical approaches used by Government organizations today.
During this webinar, attendees learned:
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Explore this resource to learn how government agencies can utilize Adobe Customer Journey Analytics (CJA) to understand and improve the interactions between citizens and governmental services. Specifically, discover the similarities and differences between Adobe Customer Journey Analytics and other analytics offerings.
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