Amid the COVID-19 pandemic, the Food Bank, one of North America's largest, faced a surge in food requests and limited resources, compounded by over 800 calls per hour following the Mayor's appeal. They swiftly adopted KLaunch Conversational AI, achieving a 99.4% engagement rate, a 26x increase in operational efficiency, and $1.3 million in savings. This technology streamlined food deliveries to over 2 million people, offered real-time actionable data, and is poised for further expansion to enhance communication and automation while efficiently capturing essential data. This transformation was hailed as a game-changer, enabling better community service and data-driven decision-making. Download this Case Study to learn more.