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As federal, state, and local agencies strive to improve employee services and streamline service desk ticket resolution, the integration of artificial intelligence within the service desk has become increasingly important.
With Aisera, government agencies can improve operative efficiency, enhance user experience, and enable their workforce to focus on higher-value tasks by implementing self-service and generative AI that can “go live” within weeks, NOT months.
Aisera’s AI Service Desk auto-resolves 75% of requests, improves productivity by 80%, cuts support costs by 90%, and plugs into your current tech stack - ServiceNow, Salesforce, and Microsoft Teams.
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