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How can ServiceNow help end-users comply with the DoD’s Released Management Guide, “DoD Department of Defense Risk, Issue, and Opportunity Management Guide for Defense Acquisition Programs”?   During this session, we discussed how customers can both mitigate risk ...

As the federal workforce evolves, so do the expectations of its employees. Government agencies continue to invest in digital transformation and new technologies, and it's increasingly critical to unify employee experiences across systems to ensure the workforce remains productive, engaged, and focused on mission. By ...

During this session we discussed and demonstrated how ServiceNow simplifies building facilities and Field Service ...

The transfer, maintenance, and management of assets keeps our government operating smoothly and our service members safe down range. During this session, we spoke about streamlining processes across the lifecycle of an asset from request to purchase into management and closing with decommissioning utilizing a single ...

Organizations face challenges in keeping up with technology demands due to a shortage of developers. In this session, attendees discovered how to harness the power of low-code to empower your staff to create their own solutions and streamline processes, all while preserving governance and oversight.

Despite the government’s best efforts to elevate customer experience - aging technology, paper forms, manual processes, and siloed data are often to blame for latency and inefficiency. These conditions work against the mission of government leading to increased time to response, slow innovation, and poor stakeholder ...

Government CFO and CAO organizations have often struggled with audibility and cash management due to a lack of visibility into financial and procurement processes. A digital twin allows an agency to look at a visual depiction of how all financial processes are running in real-time. This session demystified the digital twin ...

With the transformation of ServiceNow in organizations from an ITSM solution to a platform-of-platforms, there is a greater need to define the role of a platform owner independent of specific domain areas. Instead, the platform owner is a provider of services, governance, and facilitator for citizen ...

Attendees joined us to learn how ServiceNow IT operations visibility provides the foundational footing to most efficiently manage your IT enterprise estate.During this session, we explored how ServiceNow empowers customers to:Auto-discover enterprise assetsProperly populate ...

The government's move to zero trust architecture is not just driven by mandates, it is necessary to protect the way we now access and use data. A zero trust architecture is not achieved by a single, out-of-the-box network security solution. It's a strategy based on an ...