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Learn How Georgia DECAL Transformed their Enterprise Call Center with AWS and mavQ
Hosted By: mavQ, AWS & 探花视频
Georgia Department of Early Care and Learning had six separate programs servicing their customers with various communication methods, technologies, and processes. DECAL IT Leadership had a vision to offer more than a traditional call center with call routing and ticket management, they wanted a solution that could redefine the way DECAL users work and operate.
This webinar will focus on the outcomes and value that mavQ CXC brings to Georgia DECAL. The product-oriented approach ensures DECAL is up to date with the most recent offerings from mavQ and AWS. Join us and learn about our story, from the inception in 2023 to the full scale offering across over 450 users.
Join the webinar to learn:
- The power of vision, focus, and direction of Public Sector Leaders from Radha Datla, Chief Technology & Information Security Officer at Georgia DECAL.
- How the mavQ platform can transform your Enterprise with business driven solutions from Jeremy Croft, Director of Professional Services at mavQ.
- How AWS Services, Cloud and Security assures your Enterprise is flexible, cost efficient, and modern.