̽»¨ÊÓÆµ, in conjunction with its vendor partners, sponsors hundreds of events each year, ranging from webcasts and tradeshows to executive roundtables and technology forums.
In the U.S. and Canada, approximately 1 in 4 adults has a disability. For all government agencies, ensuring equal access to services should be a critical goal incorporated into IT modernization plans. As expectations for seamless self-service and intuitive digital experiences rise, meeting minimum standards is no longer sufficient; accessibility must stand as a cornerstone of digital trust and citizen equity. However, many organizations are unsure how to begin implementation efforts.
Watch this on-demand webinar to learn practical steps for creating accessible forms, why prioritizing accessibility is more critical than ever, and how new technologies such as artificial intelligence (AI) can transform digital experiences for all.
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State and local governments hoping to knock it out of the park with constituent services can take a few lessons from Major League Baseball (MLB). A hundred million fans buy tickets to major league games each year. Hundreds of millions more follow teams on social media and TV. From a distance, they may seem like a monolithic crowd, but the MLB knows better. Each fan has different wants and needs. One buys season tickets every year; another just attended her first game. One entertains clients at the ballpark’s dining venues. One streams games on his phone and orders team gear online. Using a suite of cloud-based digital tools, MLB has found innovative ways to give each fan a satisfying, personalized experience. Access this eBook to learn how your agency can turn casual constituents into loyal state and local government fans!
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