探花视频, in conjunction with its vendor partners, sponsors hundreds of events each year, ranging from webcasts and tradeshows to executive roundtables and technology forums.
Government Events and Resources
Events
Building Trust in Government by Assuring a Flawless Constituent Experience
Hosted By: Cyara & 探花视频
Delivering a great customer experience is key to building trust with constituents. But the systems you use to deliver that great CX is growing more complex every day, driven by ever-changing constituent expectations.
At our webinar, Building Trust in Government by Assuring a Flawless Constituent Experienceb attendees participated in an insightful, interactive webinar to learn how to better assure high-quality CX.
Topics included how to:
- Accelerate your migration of contact center technology to the cloud, and assure that technology works flawlessly
- Improve the quality of digital and voice self-service, including chatbots and conversational AI, to ensure that constituents questions are answered
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Resources
Explore Cloud Native Observability with AWS - AWS Virtual Workshop
In this session, we will guide users through the AWS observability suite, and demystify tools we offer that enable collection, analytics, and insights into your logs, metrics, and transaction traces. Users will gain deep insights from proactive alerting, mature automated root cause detection, and application performance and health. Explore how these tools will reduce your time to identify production issues, and how to expose your dashboard presentation capabilities to a wider audience within your organization.
Learning Objectives:
* What cloud native observability tools are available from AWS.
* Understand the techniques of logs, metrics and traces for monitoring application performance and health.
* Determine the services that will enable you to break down data silos, gain system-wide visibility and quickly resolve issues.
Fill out the form below to view this Resource.