Though the pandemic kicked remote learning into a whole new dimension, as a mid-size university, WKU already supported on-campus and off-campus learning. Their end users, students, faculty, and staff expect to be able to access systems and apps at all times from anywhere, and they often need to be able to attend class or submit assignments online. As a result, the IT team views their network as borderless, requiring solutions to support WKU’s needs. WKU has trusted SolarWinds solutions for over 15 years. Despite the vast variety of vendors and solutions on the market, Jeppie Sumpter, assistant vice president for information technology at Western Kentucky University, states for them, it’s about more than trying to find the best price, coolest solution, or biggest promises. They need a product capable of providing the solution they need and excellent service at

a reasonable price.