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Where do you start when tasked with delivering social security benefits to an entire country?
Case Study

Where do you start when tasked with delivering social security benefits to an entire country?

The Scottish Government partnered with Merative to establish Social Security Scotland; a new agency designed to deliver social security benefits digitally to 1.8 million people. By leveraging a "Cloud First" strategy and engaging diverse stakeholders, they built a modern, flexible platform that ensures accessibility, scalability and efficiency in serving low-income citizens.


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