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̽»¨ÊÓÆµ, in conjunction with its vendor partners, sponsors hundreds of events each year, ranging from webcasts and tradeshows to executive roundtables and technology forums.

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Designing Services Around Citizen Needs: Achieving a Seamless Customer Experience in the Digital Era
Resources

Designing Services Around Citizen Needs: Achieving a Seamless Customer Experience in the Digital Era

Oracle moderated an expert panel exploring how AI is reshaping service design. Learn more about the panel with speakers from Virginia State Government, the Department of Health, and Dynatrace, as they discuss how the public and private sector must work together to build citizen-centric strategies, the importance of data collection and analysis to understand citizen needs, and more.


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