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Citizen Experience (CX) has gained momentum over the past 18 months as government service providers rely on digital channels to deliver services like never before.   Attendees heard from Chris Radich, VP of Digital Transformation, and Michael Hornsby, Director of Customer ...

Attendees of this webinar discovered how Cloud SynApps’ Licensing, Permitting & Inspections (LPI) Solution built on the Salesforce platform improved the speed and efficiency of processes. Attendees  also heard Aaron Cosentino, Assistant City Manager at the City of Elgin share his experience ...

This event discussed a modern, digital, end-to-end solution designed to support the public sector and the numerous Federal and State grants that are managed by the State of Alabama.Grant funding plays an essential role in the funding and execution of Alabama state initiatives and projects.

Salesforce and Accenture partnered up for this Dreamforce session on behavioral health. Attendees learned about Michigan Crisis Access Line during this roundtable session with Jon Villasudra, State Assistant Administrator, BHDDA, MDHHS, and Krista Hausermann, Strategic Initiative ...

Please join us for Maryland Innovation ...

Contactless service delivery and data on demand is now expected of nearly every government agency. Has your Community Development technology platform been keeping up? Attendees learned from Summit Technologies as they discussed how municipal and county governments can quickly deploy ...

Attendees joined to hear how local government organizations are using the power of the Salesforce platform to meet the demands that situations like COVID-19 have created. 

Hear from New Mexico Department of Workforce Solutions as they shared lessons learned ...

Attendees joined to hear of best practices, lessons learned, and a walk through of a live demonstration of the platform. Leveraging the cloud, there's less friction along the way, which empowers agencies to focus their efforts on what matters most: building relationships and mentorship. 

During this roundtable, attendees heard how State and Local government leaders are leveraging the Salesforce solution to enable effective citizen self-service, streamline back-end processes, and increase efficiencies of the end-to-end licensing, permitting and inspections (LPI) process. Attendees learned ...