The Salesforce Connected Education Report explores how AI is reshaping higher education, drawing on insights from more than 1,500 students and 500 institutional leaders across six global markets. The report highlights rising student expectations for personalized, seamless experiences and examines how unified data, AI, and autonomous agents can improve recruitment, student support, career readiness, and alumni engagement. It also underscores the need for staff upskilling and strong leadership to shift AI from tactical experimentation to transformative institutional impact.