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Delivering workforce efficiency, employee satisfaction, and agile service delivery is becoming increasingly challenging amid legacy systems and fragmented processes. Achieving these outcomes requires federal agencies to adopt a smarter, more unified approach to managing the employee lifecycle.
Join this interactive Tech Talk to explore how the ServiceNow AI Platform and Workday work together to deliver a seamless employee experience across HR, IT, finance, and facilities, without disrupting your existing Enterprise Resource Planning (ERP) or Human Capital Management (HCM) investments. Learn how to create a centralized experience layer that simplifies interactions, automates cross-functional AI workflows, and accelerates mission outcomes.
Secure your seat to see a real-world demonstration of the ServiceNow AI Platform and Workday integration in action and gain insight into the latest platform innovations designed to extend enterprise capabilities and maximize ROI.
Whether you're modernizing onboarding, enhancing workforce engagement, or streamlining operations, this session will provide actionable strategies to drive transformation across your agency.
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The need to improve customer service and customer experience (CX) has never been more important, especially for the public sector. Government organizations around the world are turning their intentions toward delivering experiences that stakeholders come to expect from the commercial sector.
Salesforce commissioned Forrester Consulting to conduct a Total Economic Impact (TEI) study to examine the potential ROI government organizations may realize by deploying the Salesforce case management solution. The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of this investment.
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