̽»¨ÊÓÆµ

̽»¨ÊÓÆµ, in conjunction with its vendor partners, sponsors hundreds of events each year, ranging from webcasts and tradeshows to executive roundtables and technology forums.

Events and Resources

Events

Archived Events

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Genesys Onsite Event

Event Date: March 21, 2024
Hosted By: Genesys & ̽»¨ÊÓÆµ
Location: Denver, CO
Recently, Genesys hosted a customer experience event in Denver and discussed how they can bolster Colorado's objectives. The workshop explored the alignment between Genesys and Colorado's Wildly Important Goals (WIGs), covering areas such as technology transformation, broadband expansion, digital ...
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Genesys Virtual Event

Event Date: November 16, 2023
Hosted By: Aspen, Genesys & ̽»¨ÊÓÆµ
Recently, Genesys & InflowCX hosted an insightful webinar featuring a customer panel discussing the importance of revving up your CX and how the experience can be a powerful force in the utility sector. If interested in this discussion, you can view the video on-demand ...
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Genesys Virtual Event

Event Date: October 24, 2023
Hosted By: Genesys & ̽»¨ÊÓÆµ
Recently, Genesys and ̽»¨ÊÓÆµ hosted a webinar that explored new solutions to take student experience to the next level at the University of California. This enlightening session delved into recent advances in personalized engagement, seamless interactions, and empowered customer journeys that cater to the ...
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Genesys Virtual Event

Event Date: October 19, 2023
Hosted By: Genesys, GTS & ̽»¨ÊÓÆµ
Recently, Ì½»¨ÊÓÆµ, GTS, and Genesys hosted a groundbreaking webinar that delves into the core challenges faced by academic medical centers in delivering exceptional experiences to patients, employees, and students. This keynote session will explored innovative solutions to transform the landscape and ...
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Genesys Virtual Event

Event Date: September 26, 2023
Hosted By: Genesys, TTEC Digital & ̽»¨ÊÓÆµ
In the ever-evolving landscape of information technology, government seeks to redefine the boundaries of innovation and efficiency. As the state moves towards a future where seamless connectivity and unparalleled user experiences are paramount, the strategic partnership with Genesys, a global leader in customer experience ...
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Genesys Virtual Event

Event Date: September 07, 2023
Hosted By: Aspen, Genesys & ̽»¨ÊÓÆµ
Aspen Technologies Group and Genesys recently hosted a virtual workshop on Experience Orchestration, an emerging trend that is transforming the way businesses approach customer engagement. This requires leveraging data, technology, and human touchpoints for a cohesive and meaningful ...
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Genesys Virtual Event

Event Date: August 29, 2023
Hosted By: Genesys, MCS Tampa & ̽»¨ÊÓÆµ
In today's rapidly evolving digital landscape, it is crucial for agencies to embrace innovative solutions that can enhance user experiences, increase efficiency, and drive engagement.   Recently, MCS Tampa & Genesys held a webinar where our expert panelists explored the ...
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Genesys Virtual Event

Event Date: June 13, 2023
Hosted By: Genesys, GTS & ̽»¨ÊÓÆµ
GTS & Genesys recently hosted Part 3 of our Delivering a Seamless Student Experience series to demonstrate how to create a student experience with data & AI using a cloud-based platform. Attendees heard from a fellow University about the transition to Genesys and GTS, what it was like, and how it ...
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Multi-Vendor Virtual Event

Event Date: May 18, 2023
Hosted By: Genesys, Cyara & ̽»¨ÊÓÆµ
In 2021, President Biden used executive action to guarantee that citizens have a smooth and successful experience when dealing with the government. This new degree of customer service aspires to guarantee that people's resources are not wasted, reviving faith in the government and making interactions more ...

Resources


Detego Global Launches Purpose-Built Case Management Platform for Digital Forensics and Incident Response Teams
Resources

Detego Global Launches Purpose-Built Case Management Platform for Digital Forensics and Incident Response Teams

Detego Global has launched Detego Case Manager for DFIR, a purpose-built platform designed to support digital forensics and incident response teams in managing complex investigations. Developed with input from investigators and security professionals, the platform centralizes evidence tracking, workflow automation, compliance, and performance management in a single secure system. It provides real-time visibility into case progress and operational efficiency, enabling faster, data-driven decision-making. Available as both a cloud and on-premise solution, the platform can be deployed quickly and includes optional add-ons, onboarding support, and a 30-day trial.


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