̽»¨ÊÓÆµ, in conjunction with its vendor partners, sponsors hundreds of events each year, ranging from webcasts and tradeshows to executive roundtables and technology forums.
The explosion of devices and communication channels in recent years presents government with a serious dilemma: How do agencies interact with citizens who increasingly rely on smartphones and tablets for public services?
Citizens expect government agencies to meet them on their terms, and today that means a quality customer experience (CX) that’s digital, seamless and unfolds on any channel, device or platform they choose. More importantly, customers also expect their business with agencies to be private and secure. Agencies that can’t meet these demands risk losing citizens’ confidence and trust, but developing secure, frictionless CX is easier said than done.
Fortunately, modern, cloud customer identity and access management (CIAM) can help improve the citizen experience and build trust in your solution. Attendees joined Okta for a live webinar to explore how agencies can strengthen their CIAM strategy.
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This resource explores how the Department of Energy can accelerate its mission with secure, modern cloud tools designed to break down silos, preserve institutional knowledge, and improve delivery across programs. It outlines key challenges of legacy systems and fragmented oversight, and offers guidance on evaluating platforms that meet DOE’s unique security, compliance, and scalability needs.
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