̽»¨ÊÓÆµ

̽»¨ÊÓÆµ, in conjunction with its vendor partners, sponsors hundreds of events each year, ranging from webcasts and tradeshows to executive roundtables and technology forums.

Government Events and Resources

Events

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SuccessKPI

̽»¨ÊÓÆµ and SuccessKPI Modernize the Government Contact Center


Event Date: June 27, 2023
Hosted By: SuccessKPI & ̽»¨ÊÓÆµ

Learn how ̽»¨ÊÓÆµ technologies and SuccessKPI work with government agencies to transform and modernize the physical and digital contact center. Hear first-hand from Maximus and SuccessKPI on how to support this transformation while managing the changing workforce with AI-powered, advanced data analytics to improve the citizen and employee experience.

Watch this on-demand webinar and take away the following learning objectives:

  • Best practices for efficient digital transformation of the government contact center.
  • Differences in how federal, state, and local governments manage workforce needs.
  • Humans aren’t the challenge; data is the challenge. Improving the human experience is key unlocking to all data and insight.
 

Fill out the form below to view this archived event.


Resources


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Resources

AWS Spotlight Series: Better Together: AWS & Palo Alto Networks' Prisma Cloud

Palo Alto Networks and AWS have created the joint venture: Palo Alto Networks Prisma Cloud, a comprehensive cloud-native security platform to protect your AWS Cloud environments. Palo Alto Network Prisma Cloud SLED team members Mat Lamb, Tracey Conn, and Paul Wells discussed this new security offering and its development.

In this session, attendees:

  • Discovered how to obtain a full asset inventory of resources across multiple AWS accounts and uncover security issues
  • Learned how to automatically benchmark their AWS environments against compliance standards such as General Data Protection Regulation, Payment Card Industry Data Security Standard, Health Insurance Portability and Accountability Act, and more
  • Found out how to easily investigate issues with powerful query language and an audit trail
  • Saw how to consolidate data from multiple threat intelligence streams while protecting cloud environments with governance policies, increasing runtime protection, and implementing full lifecycle security with AWS Inspector, GuardDuty, and Security Hub

Fill out the form below to view this Resource.