As the public sector landscape continues to change, Atlassian and StrataCom hosted a webinar exploring why Atlassian’s Jira Service Management (JSM) is the perfect choice to take your ITSM strategy forward.

During this session, we discussed:

• Atlassian’s ITSM Journey – How far Jira Service Management has come in just a few years.
• Industry Recognition – Insights from recent Gartner and Forrester analyst reports and rankings.
• Atlassian’s Vision – How ITSM fits into the broader Atlassian Platform and connects with DevOps.
• AI in JSM – Practical use cases driving productivity and smarter service delivery.
• What’s Ahead – A look at exciting new features and roadmap highlights coming in the next year.
• Product Demonstration – See JSM in action