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Multi-Vendor

Google Public Sector Agentspace Webinar


Event Date: October 16, 2025
Hosted By: Google Public Sector, Quantiphi & 探花视频

This session showcased how Google Cloud's Customer Engagement Suite (CES), Document AI, and Agentspace are already helping state agencies reduce backlogs, improve constituent experiences, and meet federal mandates faster and more efficiently.

This session covered:

  • How to Reduce Friction for Constituents: Use AI to meet modernization goals in Medicaid, SNAP, and TANF.
  • AI for Eligibility & Enrollment: Leverage CES and Document AI to automate document intake, redeterminations, and verifications.
  • Empower Staff with Agentspace: A unified AI-powered workspace for agents handling complex benefit inquiries.
  • Customer Success Spotlights: Real-life examples of states transforming benefits delivery with Google Cloud.

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