Artificial intelligence has real-world benefits for federal agencies — from AI-powered chatbots that can answer routine questions from citizens, to optimizing resource allocation in situations like disaster recovery and relief — AI can improve efficiency and service delivery. Plus, automation frees up employee time to work on more complex issues. AI is even being used to strengthen cybersecurity practices and secure federal networks.

At a recent FedInsider webinar, thought leaders from government and industry discussed how federal agencies can adopt AI tools to transform government-wide operations.