探花视频, in conjunction with its vendor partners, sponsors hundreds of events each year, ranging from webcasts and tradeshows to executive roundtables and technology forums.
Government Events and Resources
Events
Building Trust in Government by Assuring a Flawless Constituent Experience
Hosted By: Cyara & 探花视频
Delivering a great customer experience is key to building trust with constituents. But the systems you use to deliver that great CX is growing more complex every day, driven by ever-changing constituent expectations.
At our webinar, Building Trust in Government by Assuring a Flawless Constituent Experienceb attendees participated in an insightful, interactive webinar to learn how to better assure high-quality CX.
Topics included how to:
- Accelerate your migration of contact center technology to the cloud, and assure that technology works flawlessly
- Improve the quality of digital and voice self-service, including chatbots and conversational AI, to ensure that constituents questions are answered
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Resources
4 Resolutions for State & Local Government Leaders to Reduce Tool Sprawl in 2023
Get organized. Spend less money. Learn a new skill. Work on your relationships. These are fairly common resolutions you hear this time of year, almost everywhere you turn. While they might be old news in your personal life, these goals can have far-reaching benefits when implemented by state and local government agencies. Taking a hard look at your technology tools and what鈥檚 required to maintain and operate them can lead to better efficiencies, savings, and citizen experiences.
Below, we鈥檒l show how implementing these four resolutions can help your government agency reduce tool sprawl and do more with your data.
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