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Established in 1895, The Exchange is a non-appropriated fund entity of the Department of Defense, and is the 62nd largest retail organization in the U.S. With annual revenues of $8.7 billion, The Exchange employs approximately 35,000 associates, including military personnel. In 2018, The Exchange produced $386 million in earnings, all reinvested into the military community. 

The Exchange operates nearly 4,000 facilities on military installations in 50 states, 4 U.S. territories, and 34 countries. To support combat-readiness and provide foreign-based service members and their families with U.S. products, The Exchange operates bakeries in Europe and Asia under six licenses from U.S. consumer goods companies.   

The UiPath Federal team had an engaging interview with Ms. Debra Zarsk as they discussed: 
-The moment when she recognized how RPA could accelerate their digital transformation
-Exciting insights on The Exchange’s journey into digital transformation through automation
-How RPA supports retail industry complexity of delivering goods and services across the Department of Defense’s world-wide deployments
-Challenges automation solves efficiently while improving customer experience and freeing up associates for higher valued work