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̽»¨ÊÓÆµ, in conjunction with its vendor partners, sponsors hundreds of events each year, ranging from webcasts and tradeshows to executive roundtables and technology forums.

Government Events and Resources

Events

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ServiceNow

Connecting the Front Office to Mission Delivery: Federal CRM with ServiceNow


Event Date: December 16, 2025
Hosted By: ServiceNow & ̽»¨ÊÓÆµ

Across federal agencies, mission success increasingly depends on providing a seamless customer experience while ensuring the work behind the scenes gets done with accuracy and speed. ServiceNow’s federal CRM empowers agencies to modernize their front office—acting as a digital front door for citizens, businesses, mission partners and other agencies—while seamlessly connecting to the middle and back-office processes that drive true mission outcomes.

This webinar showcased ServiceNow’s CRM capabilities for the public sector, highlighting how agencies can unify constituent engagement, provide self-service, streamline workflows, and break down silos across service delivery. Attendees heard from partners who are delivering innovative solutions that connect the front, middle, and back office to support critical government missions.

Whether their agency was focused on constituent-facing services, internal mission workflows, or intra-agency workflows, attendees saw how ServiceNow provides a connected platform to deliver experiences that matter and results that count.


Fill out the form below to view this archived event.


Resources


Sugar-Coating Your Data: When Radial Pie Charts Serve Up More Style Than Substance
Article

Sugar-Coating Your Data: When Radial Pie Charts Serve Up More Style Than Substance

At Boulder Insight, they question the promotion of radial pie charts, arguing that they only add confusion atop an already flawed visualization method. While radial charts may be visually appealing, they often sacrifice clarity and efficiency in conveying data. Cox emphasizes that effective data visualization prioritizes clear communication over aesthetics, advocating for meaningful charts aligned with the goals of the data story. Ultimately, emphasizing style over substance undermines the fundamental purpose of data visualization: understanding.