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6-Part Adobe JELA Technical Training Series


Event Date: August 08, 2022 - August 24, 2022
Hosted By: Adobe, Emergent & ̽»¨ÊÓÆµ
Access our six-part training series for Adobe Joint Enterprise License Agreement (JELA) administrators that explores the Adobe Admin Console management, ̽»¨ÊÓÆµ portal utilization, software installation, deployment, and troubleshooting of Adobe solutions. 

For detailed information on what each session covered, please check out the session descriptions below.

Fill out the form below the table to access the session recordings and helpful web links shared during the training sessions.

Session 1: Admin Console & ̽»¨ÊÓÆµ Portal
This on-demand webinar covers: 
  • An Adobe Admin Console walk through, specifically: 
    • User management via the Adobe Admin Console
    • Adobe product review
    • An overview of the support tab and how to create cases
    • License type differentiators
  • A ̽»¨ÊÓÆµ Portal walk through, specifically: 
    • How to access the portal
    • An overview of the Trusted Agent provisioning process
    • How to get packages from the ̽»¨ÊÓÆµ portal
    • An overview of the ̽»¨ÊÓÆµ portal
Session 2: Package Creation through Admin Console
This on-demand webinar covers: 
  • How to create packages through the Adobe Admin Console, specifically: 
    • Named User Licenses
    • FRL Online/Offline Licenses
    • LTS package creation and installation
  • Product Entitlements on the Adobe Admin Console
  • An overview of the Adobe Acrobat Customization Wizard
Session 3: Installation & Troubleshooting
This on-demand webinar covers: 
  • The Adobe Acrobat Enterprise Tool Kit
  • Decoder for FRL
  • Licensing Tool Kit
  • Basic troubleshooting steps for common issues
  • Check Expiry tool
  • Files, MSI vs .exe, build folder
  • Cleaner tool
Session 4: License Renewal - What to Know & Serial Number Expiration
This on-demand webinar covers: 
  • An overview of how to change the license type, specifically:
    • SN to NUL
    • SN to FRL
  • What you need when your license is set to renew, specifically:
    • Serial Number expiring 
    • The Check Expiry tool 
    • Proper re-serialization
Session 5: Keeping Your Software Up to Date
This on-demand webinar covers: 
  • Remote Update Manager (RUM)
  • Adobe Update Server Setup (AUSST)
Session 6: Preparing for the Future
This on-demand webinar covers: 
  • Adobe Acrobat roadmap overview
  • Adobe Substance 3D overview
  • Adobe Acrobat Sign services
  • Preparing for the future - Type2E and Adobe MAX Conference


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