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探花视频, in conjunction with its vendor partners, sponsors hundreds of events each year, ranging from webcasts and tradeshows to executive roundtables and technology forums.
Events and Resources
Events
Adobe
Power of Proactive Outreach and Customer Engagement
Event Date: April 22, 2021
Hosted By: Adobe, Accenture & 探花视频
Hosted By: Adobe, Accenture & 探花视频
Adobe, Accenture, and your industry peers from the Department of Treasury gathered online to discover how to modernize communications, engage citizens more effectively, and deliver relevant information to everyone you serve.
During this webinar, Adobe and Accenture discussed current trends in the federal customer experience (CX) landscape and how they might impact and influence digital transformation initiatives.
Specifically, this session:
- Looked at the Customer Value Framework Accenture uses to guide federal CX leaders in formulating and executing their strategies to deliver the best CX at the lowest cost
- Explored how the Department of Education's Office of Federal Student Aid is using Adobe Campaign to provide timely, relevant information to the public
- Covered the power of proactive outreach and engagement in delivering cost-effective and delightful service experiences
Don't miss the opportunity to discover how to accelerate your agency's outreach and engagement efforts and hear tips and best practices from industry experts!
Fill out the form below to view this archived event.