探花视频

探花视频, in conjunction with its vendor partners, sponsors hundreds of events each year, ranging from webcasts and tradeshows to executive roundtables and technology forums.

Government Events and Resources

Events

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Multi-Vendor

Island to Innovation: Envisioning the Modern Contact Center


Event Date: September 19, 2023
Hosted By: GTS, AWS & 探花视频

Equip your contact center for tomorrow's challenges by unlocking the transformative potential of tools like Digital Appeals & Recording Solution (DARS), Amazon Lex, Amazon Contact Lens, and Amazon Connect Optimization.

Key highlights of this webinar included: 

  • Chat Widgets
  • Inclusive OmniAssistant
  • Building a Better Bot
  • Call Recording Keeping
  • Analytics, ML Trends
  • Forecasting, Staffing Through Peak

Fill out the form below to view this archived event.


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