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Public trust in the U.S. government has been declining since the 1950s, with only 22% of Americans expressing trust in the government as of April 2024, according to a Pew Research poll. To rebuild this trust, improving customer experiences with the government is crucial. To address this issue, government and industry leaders gathered at ̽»¨ÊÓƵ’s Government Customer Experience and Engagement Summit, sponsored by Docusign, to discuss strategies for enhancing customer experience and rebuilding trust.