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Memphis Light, Gas and Water manage 1,500 vehicles while providing service to over 440,000 customers, but limited real-time visibility made it challenging to respond quickly during storms and manage fleet safety. By deploying Samsara telematics and AI dash cams, MLGW reduced preventable collisions by 20%, coordinated crews more efficiently during outages, and improved employee and customer safety. The system helps the utility maintain reliable service while keeping rates low and operations transparent.