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This case study highlights how Franklin Pierce Schools modernized records management to meet public sector compliance requirements. As digital communication expanded beyond email, the district faced challenges retaining text messages in accordance with the Washington State Public Records Act, creating gaps in visibility and compliance.

By partnering with Smarsh, the district implemented a solution to capture, retain, and manage communications more effectively. This approach helped streamline records retention, reduce risk, and support compliance while enabling continued innovation in digital communication.

What this resource covers:

• Challenges with retaining modern communication like text messages
• Public sector compliance requirements for records management
• Gaps created by expanding digital communication channels
• Partnering with Smarsh to modernize records retention
• Improving visibility and control over communications data
• Reducing compliance risk while supporting innovation