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Discover key insights from this benchmark report on how public sector agencies manage digital accessibility across websites, content workflows, document remediation, public meetings and communications. The report reveals a widespread gap in operational readiness, with many local government organizations still relying on reactive, staff-driven fixes rather than continuous, governance-led practices.

Key topics include:

• Digital accessibility in government
• Accessibility compliance and readiness
• Website and content accessibility
• Document remediation
• Accessibility in public meetings and communications
• Maturity models and governance
• Improving public service delivery and resident trust

Read this benchmark report to learn how government agencies can move beyond accessibility as a compliance task and establish a sustainable operational strategy.