1E Solutions for the Public Sector
The Digital Employee Experience Platform for Federal Agencies
The 1E platform enables federal IT teams to enhance end user experience, strengthen security, reduce costs, and transform IT Operations from cost center into a strategic asset.
What Makes 1E the Best DEX Platform for the Public Sector?
Better experience
1E empowers federal IT teams to deliver seamless technology experiences by proactively identifying issues, resolving them through automation, gauging end user sentiment, and providing a comprehensive digital employee experience (DEX) score.
The result? A deeper connection between IT and public sector employees, improved Day-to-day experiences, and agencies better equipped to serve the American people.
More secure
1E's real-time capabilities not only fortify security and compliance but also enhance user experience. The platform gives you true confidence around endpoint compliance as drift is fixed in real-time and allows federal IT departments to respond to vulnerabilities within minutes—far faster than traditional timelines of days or weeks..
Higher ROI
1E is the only technology that delivers DEX with a hard ROI. 1E’s modern automation and deep integrations significantly reduce the costs of service desk operations, endpoint estate management, and responding to agency priorities. With 1E, taxpayers get more value for their investment.
Core capabilities:
- Harness AI to resolve IT issues before they impact users.
- Gain a holistic view of the end user experience by tracking stability, responsiveness, performance, and sentiment.
- Troubleshoot faster, respond quickly to security incidents and threats, and provide a superior employee experience by resolving issues in minutes rather than hours.
- Modern, automated, real-time configuration and compliance across your agency’s IT environment.
- Optimize device stability and performance by analyzing software usage to remove unnecessary applications.
- Understand how end users feel about their digital environments by systematically collecting, measuring, and surfacing actionable end user feedback.
- Monitor and manage patching progress across your device ecosystem.
- Real-time, comprehensive application performance management tool.
- Ensure employees remain unaffected by distributions by intelligently using spare bandwidth for all IT content distribution.