Advanced Robot Solutions Solutions for the Public Sector
- In-Building Solutions (Self-Service Kiosks + Software)
- Provides guided, self-service access within courthouses and government facilities, enabling visitors to navigate services, access forms, retrieve case information, complete check-in workflows, and make payments. Supports multilingual, ADA-accessible interaction with optional AI-driven voice assistance. Reduces lobby congestion, improves wayfinding, and minimizes repetitive staff inquiries.
- Web Solutions (SANDI Digital Assistant)
- Embedded digital assistant that delivers 24/7 support on agency websites. Helps users navigate services, access information & case information, complete forms, and determine next steps through structured, policy-aligned interactions. Reduces call volume and improves consistency of public-facing information.
- Mobile Solutions (Mobile Access Points – MAPs)
- QR-enabled, app-free access to real-time court and government information. Allows users to instantly view hearing details, case information, and location guidance from their mobile device. Improves visitor flow and reduces dependency on staff for routine inquiries.
- Guided Workflow Solutions (e.g., Protection Order Triage)
- Configurable, guided workflows support users through complex processes such as filings and service requests. Structured question flows direct users to the correct forms and next steps while simplifying legal terminology. Solutions like ARS’s P.O. SmartGuide™ reduce errors, improve completion rates, and minimize staff intervention in high-volume or high-sensitivity processes.
- ARS Connect Administrative Dashboard
- Centralized, web-based platform for managing content, workflows, and system performance across kiosks, web, and mobile channels. Enables real-time updates, analytics tracking, and consistent service delivery across all access points.
- Platform & Integration
- Modular software platform that integrates with existing systems, including case management systems, to deliver secure, real-time information. Deployable on ARS kiosks or existing hardware, providing flexibility based on agency infrastructure.
