̽»¨ÊÓƵ

Audit every expense report before reimbursement, not after

Most enterprises audit 10 to 20% of expense reports, and reviews often happen post-reimbursement. Expense Audit audits 100% of expense reports before money leaves the company, flagging policy violations, duplicate submissions, and fraud, including AI-generated and manipulated receipts.

Our AI reads every line of every receipt in more than 40 languages and applies pre-built compliance checks for Sunshine Act, VAT, anti-bribery laws, and fapiao validation. It distinguishes a brand-name item from an out-of-policy expense type, detects misclassified items, and surfaces behavioral patterns that manual reviewers miss. Low-risk reports auto-approve. True exceptions get routed for targeted review.

AppZen surfaces high-risk spend trends and policy violations with full traceability, giving internal audit and compliance teams the explainable AI decisions they need to meet regulatory and control requirements.

Expense Audit Agents

• Duplicate Detection Agent: Identifies expense reports submitted multiple times, including same-day resubmissions and cross-period duplicates.
• Receipt Itemization Agent: Reads and categorizes every line of every receipt using Computer Vision and NLP, not just OCR text extraction.
• Fraud Detection Agent: Flags high-risk items based on behavioral patterns, merchant data, and historical spend, rather than keyword matches alone.
• Policy Enforcement Agent: Applies your specific policy in real time, distinguishing between genuine exceptions and consistent violations.
• Anomaly Detection Agent: Identifies spend that deviates from individual or team baselines, surfacing patterns before they become systemic problems.
• Compliance Agent: Supports specialized requirements, including HCP spend via the Sunshine Act, Fapiao validation, and VAT compliance.

Automate your entire invoice lifecycle with touchless processing

Autonomous AP takes non-digital invoices from your AP inbox and processes them end-to-end with minimal to zero manual touches. Our AI extracts data, validates against purchase orders, assigns GL codes, and posts to your ERP, without your team intervening at every step. Unlike OCR tools that require vendor-specific templates or manual validation, Autonomous AP continuously learns from your team's feedback to confidently handle more invoices over time.

The same AI handles both PO-backed and non-PO-backed invoices, intelligently predicting which PO lines should match against which invoice lines, even when they are out of order, descriptions differ, or line items must be grouped together. Its matching logic is not dependent on rules or cross-reference tables. It routes invoices to the right approver based on invoice amount, vendor, department, and your business policy, and syncs bill data back to your ERP. No invoice type, format, or submission channel falls outside its scope. Deployment requires no IT resources, custom development, or changes to your existing processes.

AI Analytics turns your AP operational and spend data into a strategic advantage. AppZen surfaces risks, prevents duplicate payments, and reveals opportunities for process improvement, with automated insights shared across your organization and no manual reporting required.

Autonomous AP Agents

• AP Extraction Agent: Aids extraction where lines need to be extracted in a certain way for a given supplier based on custom business logic.
• Specialized PO matching Agent: Facilitates customized PO matching between invoice and PO lines.
• Advanced learning Agent: Extracts complex fields with inconsistent formats across vendors and learns from examples to recognize invoice numbers with character restrictions and formatting rules.

Automate supplier communication with AI agents

Email remains the primary channel for supplier AP communication, from invoices and tax forms to payment status inquiries and statement reconciliations. At enterprise scale, this creates a structural problem. AP teams spend hours reading, sorting, and responding to vendor email while transaction volumes keep climbing. Critical emails get buried. Missed or delayed responses create duplicate payments, strained supplier relationships, and compliance gaps your audit team cannot trace.

AP Inbox Service Center puts AI Agents to work inside your AP inbox. Our AI reads every inbound email, classifies the request, queries your ERP, drafts a personalized response, and executes the action, approving, routing, rejecting, or escalating, without your team touching it. Routine inquiries that once took hours per week resolve in 1–2 minutes. Your AP professionals focus on the decisions that require expertise, judgment, and supplier relationships.

Every action follows a defined standard operating procedure. Every decision is logged, versioned, and traceable, giving your team the complete governance and audit trail that compliance and internal controls require.

AP Inbox Service Center Agents

• Payment Status Inquiry: AI agents query your ERP and draft personalized vendor replies in 1-2 minutes, no AP team intervention required.
• Tax Form (W-9) Compliance: Automates W-9 collection, validation, and routing to procurement teams to ensure tax compliance without manual processing.
• Bank Account Change Request: Routes payment change requests through secure approval workflows to prevent fraud.
• Invoice Hold Reason Explainer: Instantly explains why an invoice is on hold in plain-language supplier terms, eliminating back-and-forth emails and accelerating resolution without AP intervention.
• Duplicate Invoice Detection: Instantly flags invoices submitted through multiple channels at ingestion to prevent double-payment risk before processing.
• Vendor Statement Reconciliation: Reconciles invoices with your ERP and auto-responds to vendors with complete payment status, eliminating hours of manual verification.
• No PO No Pay: Verifies purchase orders in seconds, auto-approving compliant invoices and rejecting non-PO items before they reach your AP queue.
• Remittance and Proof-of-payment: Automatically retrieves and delivers payment confirmations, remittance advice, and ACH references directly to verified vendors. No manual lookup required.