CloudCaller.io Features
Specialized Industry Leading Features
- Scales to large-scale conference calls
- Conduct video and voice conference calls on desktop and mobile
- Store participants call notes & recording IDs in Salesforce
- Ensures compliance with applicable legal requirements
- Manage the creation, naming, storing, searching, retrieving and deleting of call recordings
- Download recordings to your internal storage and delete
Productivity Improvement Capabilities
CloudCaller.io has 50+ features designed to improve productivity and efficiency.
- Click-to-dial call from Salesforce
- Click-to-message from Salesforce
- Click-to-email from Salesforce
- Voice-to-text for call notes
- Call recording transcription for AI analysis
- Voicemail drop
- Versatile comprehensive record keeping
- Manage cases and opportunities in call-flow
- One-to-one calls
- Calls conference (w conf groups)
- Click to call
- Display id鈥檚
- Voicemail drop
- Call recording
- Hold, mute, transfer
- Forwarding and omni-ring
- Send and receive messaging
- Messaging logging as activity history
- Full messaging conversations
- RT messaging notifications
- Messaging with Salesforce email templates
- Messaging + Salesforce campaigns
- Same number for voice and unattended messaging
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