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Deepgram Solutions for the Public Sector

Speech-to-Text
Convert live or recorded audio into accurate, near real-time transcripts in over 30 languages.

  • Maintains a lower word error rate (WER) to support enterprise-grade transcription needs
  • Supports both real-time and batch processing at scale
  • Delivers cost efficiency for high-volume environments

Text-to-Speech
Create natural-sounding, customizable voices for applications including accessibility, alerts, and public information services.

  • Offers lifelike intonation, adaptable tone, and persona management
  • Sub-250 millisecond latency for responsive interactions
  • Designed for continuous use at scale

Voice Agent API
Deploy intelligent voice agents to automate citizen services, contact center operations, and field communications.

  • Enables secure, multi-turn conversational exchanges
  • Integrates with major workflow and contact center platforms
  • Meets privacy standards for sensitive or regulated use cases

Audio Intelligence
Extract actionable insights from audio data, including summarization, sentiment detection, intent analysis, and topic tagging.

  • Real-time and post-call analytics support rapid decision-making
  • Capable of multilingual and multi-channel processing
  • Adaptable to compliance, accessibility, and operational reporting needs