Deepgram Solutions for the Public Sector
Speech-to-Text
Convert live or recorded audio into accurate, near real-time transcripts in over 30 languages.
- Maintains a lower word error rate (WER) to support enterprise-grade transcription needs
- Supports both real-time and batch processing at scale
- Delivers cost efficiency for high-volume environments
Text-to-Speech
Create natural-sounding, customizable voices for applications including accessibility, alerts, and public information services.
- Offers lifelike intonation, adaptable tone, and persona management
- Sub-250 millisecond latency for responsive interactions
- Designed for continuous use at scale
Voice Agent API
Deploy intelligent voice agents to automate citizen services, contact center operations, and field communications.
- Enables secure, multi-turn conversational exchanges
- Integrates with major workflow and contact center platforms
- Meets privacy standards for sensitive or regulated use cases
Audio Intelligence
Extract actionable insights from audio data, including summarization, sentiment detection, intent analysis, and topic tagging.
- Real-time and post-call analytics support rapid decision-making
- Capable of multilingual and multi-channel processing
- Adaptable to compliance, accessibility, and operational reporting needs