Unlock The Power Of Conversations To Deliver Business Intelligence
Dubber is the world leader in conversation capture and intelligence. Over 10,000 businesses and 1000 plus industries from small business to global enterprises rely on Dubber everyday.
Imagine knowing really what the customer complaints are or the most discussed topics across all your business or how your staff are selling your products or missing close opportunities or not upselling additional products.
Picture having the ability to compare performance across teams and individuals, aligning real results with metrics captured in their conversations, creating a powerful foundation for targeted coaching and improved business outcomes.
Dubber's AI are trusted insights that are actionable, relevant and self learning to automatically adjust to your business as new products are released or dynamics change:
- Detect every sales conversation across days, weeks, months
- Compare performance by sales team, store, or individual staff members
- Identify the most frequent discussed products and services to sharpen sales and marketing execution
- Inform targeted messaging and elevate the effectiveness of sales training
- Track action from every sales call, identifying upsells, closes, customer sentiment and reactions to your sales team's pitches and much more
- Then pinpoint behaviors that drive sales and training
- Train lower performing sales staff based on the methods used by the best performing
With Dubber's Inside Agent, simply ask a question about your sales and get instant answers, complete with the supporting conversations behind the result.
Improve customer retention by identifying common complaints and knowing which products are having the most issues.
Address emerging issues early to prevent them from becoming widespread, and preventing customer dissatisfaction, higher support costs and expensive product recalls.
Drill into calls to understand exactly what's driving sentiment and if your staff are leaving the customer satisfied at the end of the support call.
The organizations that have tapped into this potential are already seeing transformative results:
A leading retail brand replaced their outdated monitoring system with Dubber at 1/4 of the cost and immediately uncovered sales opportunities that turned underperforming stores into top performers.
A large construction supplier drowning in customer complaints turned to Dubber.
With AI powered insights, they now pinpoint root causes daily and resolve issues before they escalate, driving better customer experiences and stronger sales.
Dubber is out-of-the-box, no set up, no fuss, just implement and start improving your operations from day one.
Unlocking the power of conversations with Dubber.