Laserfiche: Cloud-Based ECM Software for the Public Sector

AI-Powered Intelligent Content Platform for Government and Education

Modern government and education organizations need more than document management. They need trusted information that powers better decisions, faster service delivery and responsible AI.

Laserfiche Cloud is an intelligent content platform that brings together Agentic AI, document management, workflow automation and enterprise governance to help organizations modernize operations, improve productivity and securely transform how work gets done.

Turn Information Into Action with AI

Laserfiche AI helps organizations unlock the value of their information by automatically classifying documents, extracting data, generating summaries and answering natural language questions about organizational knowledge.

Built directly into Laserfiche Cloud, AI helps employees spend less time searching and more time serving citizens, students and communities.

Product Features:

Smart Fields: Automatically extract information from virtually any document without manual indexing.
Smart Chat: Ask natural language questions across your repository and instantly locate trusted information.
Document Summarization: Quickly understand lengthy reports, permits, contracts or case files.
AI Agents: Automate repetitive knowledge work and reduce operational friction across departments.

Ensure Cloud Compliance for your Organization

With over 9,000 organizations and 6 million users worldwide, Laserfiche Cloud is trusted by agencies, school districts and hospitals to drive secure digital transformation while automating compliance governance. Explore how Laserfiche Cloud safeguards data with multi-factor authentication, role-based access controls and advanced audit trails that comply with SOC 2 Type 2 certification, HIPAA, DOD 5015.2, VPATs, ISO/IEC 27001:2022 and more.

Award-Winning Document Management and Process Automation Solutions

As a recognized leader in the Gartner 2026 Magic Quadrant鈩� for ECM software, Laserfiche modernizes document management, business process management and digital process automation in the Public Sector. Laserfiche Cloud is backed by analyst recognition and trusted by G2 marketplace users for driving digital transformation and productivity in Government, Education and Healthcare. Discover how your organization can find and organize information faster to streamline decision-making and service delivery.

Why Government and Education Leaders Choose Laserfiche Cloud

Secure cloud platform built for highly regulated environments
Trusted information that powers responsible AI
Low-code automation that modernizes legacy processes
Enterprise governance and records management
Integrates with Microsoft 365, Esri, Salesforce and hundreds of enterprise applications

Scales from individual departments to enterprise-wide modernization.

"The time needed to process a gift and issue a letter has decreased to just two days. Employees in charge of gift processing now save two to three hours’ worth of manual work, resulting in nearly $30,000 in savings. As a result of implementing Laserfiche, staff members spend less time on manual tasks and have increased the university’s donation processing capacity."

American University of Beirut Uses Laserfiche to Take Funding to New Heights

"We have a modest-sized IT team, but we don’t have “ many programmers. So, we were looking for an out-of-the-box solution that we could implement without much coding. And it had to integrate with everything else, our student information system, our sign-on system, our ticketing system, all of that. And for record-keeping, we wanted Department of Defense 5015 certification, to know that the system security is robust."

Glen Murie, University of San Francisco Senior Programmer/Analyst

"What typically took a lot of time for both students and staff, and at times resulted in lost documents or confusion on the status of applications, was improved once College of the Desert implemented Laserfiche’s process automation. Not only are students able to submit all information online through their student portal, but they also now get automated status updates as their applications move through the review process."

College of the Desert Modernized Student Forms to Reduce Application Processing Time by 40%